Clinicians and therapeutic support staff are those who are providing clinical services primarily: LPC, MSW, Psychologists, Psychiatrists, Peers, Certified Addiction Counselors, Paraprofessionals
Staff is defined as those people who have support roles in the organization but are not administrators and do not provide clinical services. Reception, billing, intake, volunteers.
Catchment area represents the geographic service area of the organization using some state or federal database such as zip codes. In other words, the number of people who live within the radius of your service area.